Version: 2026-09-11
Customers of Fast Train Media Limited and its subsidiary companies must agree to the following terms for ad campaigns, promotions and other services.
- 1. The Customer will abide by the timelines/deadlines specified by Fast Train Media and provide the required information, feedback and input in a timely manner. Failure to adhere to the timeline may result in the campaign, promotion, or services being delayed.
- 2. The Customer is responsible for the accuracy of the information they supply to Fast Train Media, and Fast Train Media accepts no responsibility for verifying the information supplied by the Customer.
- 3. Although Fast Train Media will work to accommodate all of the Customer's requirements and specifications for ad campaigns and promotions, Fast Train Media has final editorial control over copy/content in any ad campaign or promotion, and reserves the right to edit or refuse publication of ad campaign copy/content.
- 4. Once a campaign, promotion or service has been approved by the Customer, further edits and changes will only be performed at Fast Train Media's discretion.
- 5. Whilst Fast Train Media endeavours to provide the most accurate reporting possible, Fast Train Media provides reporting (Google Analytics, Meta Analytics etc) as a courtesy and makes no warranty as to the accuracy of the reports provided.
- 6. Sponsored/Branded Content Campaigns have the following extra terms and conditions
- a. Sponsored/Branded Content articles will remain published for a minimum of 2 years.
- b. Outbound links from Sponsored/Branded Content will be rel="sponsored" links as per Google's webmaster guidelines.
- c. Fast Train Media grants the Customer licence to republish the contents of the Sponsored/Branded Content on their own website(s). (A full licence/transfer of copyright is available for an additional fee)
- 7. Penalties for cancellation of Sponsored/Branded content (as a percentage of the total campaign fee)
- a. Sponsored/Branded content campaigns can be cancelled free of charge provided Fast Train has incurred no costs, performed any research activities, other preparation or writing has commenced.
- b. Once Fast Train has commenced any preparation/research/activity: 25%
- c. Once Fast Train has commenced the article draft: 50%
- d. 7 days before start date: 75%
- e. 1 day or less before start date: 100%
- 8. Penalties for cancellation of other ad campaigns
For before publication (as a percentage of the total campaign fee)- a. 30 days before start date: 0%
- b. 14 days before start date: 10%
- c. 7 days before start date: 25%
- d. 2 days before start date: 50%
- e. 1 day or less before start date: 100%
- 9. Approval of produced content
- a. Where Fast Train Media produces advertisement content for the Customer, the Customer's timely approval, feedback or amendment requests are required so that publication can proceed as planned. This applies to all advertisement content. It is of particular importance for YouTube mid-roll advertisements, which are published within a limited monthly production schedule and therefore offer only limited scope for rescheduling; for other channels (such as articles and social media) Fast Train Media can usually accommodate greater flexibility.
- b. Fast Train Media will accommodate reasonable requests for amendment or rescheduling wherever it is reasonably able to do so.
- c. If the Customer does not provide approval, feedback, or a request for amendment within 14 calendar days of the date on which Fast Train Media sends the draft to the Customer's nominated contact by email, the draft shall be deemed approved by the Customer and Fast Train Media may publish it without further consent.
- d. Any amendment requested after approval (whether express or deemed under clause 9c) is subject to clause 4 above.
- 10. Self-serve event listings (orders placed through the online listing form)
- a. Submitting the listing form places an order. The preview shown in the form before submission is the Customer's approval of the listing content for the purposes of clause 4.
- b. Fast Train Media may make stylistic, formatting and length edits before and after publication (clause 3). Factual errors (dates, times, venue, prices, links) reported by the Customer after submission will be corrected. Other change requests after submission are not accepted.
- c. Fast Train Media invoices on submission. Payment is due 2 working days after submission. A Customer who needs different payment terms must contact Fast Train Media before the due date; alternative terms apply only once confirmed by Fast Train Media in writing (email is sufficient).
- d. If payment has not been received 2 working days after the due date and no alternative terms have been agreed, the order is cancelled, the invoice is voided, no cancellation fee is charged and the listing is not published.
- e. Once paid, or once alternative terms have been agreed, cancellation fees under clause 8 apply, calculated from the listing's publication date (for Premium listings, the first featured day).
- f. Free listings are published at Fast Train Media's discretion and are conditional on a link to the listing from the Customer's official event page.
- g. Working days exclude weekends and Japanese public holidays.